2022 Acura ILX in Houston TX

I've bought three of my cars from them for the past 13 years. This dealership is great, they have their downs but they make it right. Service department is always a pleasant visit. Andy of sales department works well with you to get what you want. Definitely will be buying or leasing a car from them again.

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I live 2.5 hours away - they gave me a fabulous loaner to use while they checked out my issue. The fixed it with no fuss and then let me come back to switch cars when it was convenient! Guy in the service department was fabulous!

Erick Civallero was a great Sales Associate. I was very good at talking about the features of the car and actually answered our questions. If he did not know, he would find out and let us know. Eduardo Perez was our Sales Manager and he was also very easy to work with. They were personable and knowledgeable. We bought a 2020 Acura RDX. It has a lot of new features for a great price. The finance department was also helpful. We were there on a busy day and they were very accommodating.

Wednesday, I had the pleasure, and it was a pleasure, to work with your service representative, Ronald L Mascardo.  I contacted him Monday to schedule a replacement windshields and two recall notices. When I arrived at the dealership, an hour early, Ron came out to greet me before I had even parked!  He is one of the most professional individuals I have worked with in any organization. While we are a couple of years away from replacing our car, it is people like Ron that will have us coming back to Gillian.  He really took the stress out of what ...

The experience was great! Everyone did what they said they would do. Rick Mitchell in particular was very responsive to any question I might have had and has followed up at least twice since we left the dealership. We really like our new car.